REFUND AND RETURN POLICY

• Paris Corner India wishes its customers the best shopping experience to enhance their lives. As opened or used products cannot be reused or resold, the items cannot be returned to the seller once delivered.

• Our products contain active natural extracts and ingredients and damages due to neglect, improper usage or wrong application will not be covered under this Policy. This also does not cover repercussions arising out of specific sensitivities towards a product/ ingredient and you are advised to do patch tests as cautioned in every product.

 

Refund Policy

• Paris Corner India is not responsible for any damage after the delivery of the products. 
• An unboxing video is mandatory with the original packaging in case of claims on missing items / leakage / breakage or damage / incorrect product, which has to be made. 
• In case of a refund to be claimed, kindly contact our customer care on +918866148844 or write to us on pariscornerindia@gmail.com with the necessary images and videos related to your claim with subject line “Refund For ”.
• In case of a package being tampered / damaged / defected, kindly refuse to accept the package from the delivery partner on the spot.
• Contact the customer care team on +918866148844 if the order is marked as delivered and is not received by the customer, within 3 days of the product being marked delivered. No refunds shall be made after this period.
• The amount of refund does not include the delivery charge as they are non-refundable by delivery partners. 
• Any cash on delivery refunds shall be initiated to the bank account provided by the customer in the above manner within 4-7 working days.
• A claim of refund should be made within 24 hours of order delivery with the aforementioned details. 
• If accepted, your refund may take upto 15 days to be credited from the day of refund acceptance by Paris Corner India
• Paris Corner India will provide all the details with relevant screenshots along with the transaction id once the refund is initiated.

• Paris Corner India is not responsible for any damage after the delivery of the products.
• An unboxing video is mandatory with the original packaging in case of claims on missing items / leakage / breakage or damage / incorrect product, which has to be made. 
• In case of a refund to be claimed, kindly contact our customer care on +918866148844 or write to us on pariscornerindia@gmail.com with the necessary images and videos related to your claim with subject line “Refund For ”.
• In case of a package being tampered / damaged / defected, kindly refuse to accept the package from the delivery partner on the spot.
• Contact the customer care team on +918866148844 if the order is marked as delivered and is not received by the customer, within 3 days of the product being marked delivered. No refunds shall be made after this period.
• The amount of refund does not include the delivery charge as they are non-refundable by delivery partners. 
• Any cash on delivery refunds shall be initiated to the bank account provided by the customer in the above manner within 4-7 working days.
• A claim of refund should be made within 24 hours of order delivery with the aforementioned details. 
• If accepted, your refund may take upto 15 days to be credited from the day of refund acceptance by Paris Corner India.
• Paris Corner India will provide all the details with relevant screenshots along with the transaction id once the refund is initiated.
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Return Policy

• In extreme cases of damaged product delivery (leakage / broken / missing items) due to transit, a refund or exchange can be initiated after a thorough verification of the refund policy.

• If the order was delivered to the customer and the customer initiates a return for any reason, a 2.5% payment gateway charge will be deducted from the refund amount.

• For return shipping charges, 50% of the delivery cost will be borne by the customer and 50% will be borne by PariscornerIndia. The customer’s 50% share will be deducted from the refund amount during the refund process.

Cancellation Policy

• Orders can be cancelled only before they are dispatched from our warehouse. A 2.5% payment gateway charge will be deducted for such cancellations.

• For prepaid orders, the refund will be credited to the original payment method within 15 days of cancellation acceptance.

• Orders cannot be cancelled once they have been shipped from the warehouse. If a shipped prepaid order is returned back to the seller, the return delivery cost will be shared equally — 50% of the delivery cost will be borne by the customer and 50% will be borne by PariscornerIndia. The customer’s 50% share will be deducted from the refund along with the 2.5% payment gateway charge.